Welcome to the


“Improving productivity, or efficiency, is not necessarily about reducing staff; however, it is moreover
about having the right staff completing the appropriate tasks. Proficiency can be achieved when performing
the wrong task as easily as the right task. The goal, of course, is to have the appropriate staff executing
the right task to achieve the best possible outcome…or, having the right staff - performing the right tasks
- to achieve the right outcome.”

--stephanie dorwart

Key Performance Indicators

Positive Progress

before monitoring...

after monitoring...